“We have been keeping our clients updated on everything from how to keep workers safe during COVID- 19
to how to keep employeesengaged while working fromhome. We have briefed employers on the new guidelines surrounding emergencyFMLA, emergency paid sickleave, and unemployment.
We are providing webinars
for employers to inform them
about the loans and grants
available through the SBA and how to apply.
“We have also reached out to our community to assist business owners in applying for the Economic InjuryDisaster Loan/Grant. We have opened our services tothose affected by loss of coverage, enrolling them into themarketplace for free and adjusting members annual sala-ries that are already enrolled in the marketplace. We havesuccessfully assisted approximately 100 small businessesthus far. It is our mission to keep our community goingduring this pandemic so we can thrive once this passes.”
Susan Rider | Proventia Group
“I have been doing virtual coffees and happy hours thathave allowed me to connect with more people. No travel allows me to focusmore on our customerneeds. I’ve seen thatpeople appreciate thechecks-ins, especiallywith video capabilities.
Sometimes we eveninclude their familymembers and pets. Itallows the human sideof us all to show.
“Together, we are learning, strategizing and findingnew ways to tackle projects that were on the back burner.
“One of my interesting experiences has been thatI just started with a new firm during the quarantine,and my on-boarding at my new employer included avideo chat. Everything you would expect, with the exception of social distancing to pick up my equipment.
I popped the trunk, items placed in, returned home,processed items through a decontamination stationand then virtually installed needed software to hit theground running.”
Rachel Druckenmiller | Unmuted Life
“Leading up to and inthe midst of the currentsituation, I’ve been using my voice for goodto share messages ofhope and encouragement via daily videoson LinkedIn. Sometimes I sing a song like‘This Little Light ofMine,’ and other times,I offer quick mindsetshifts to help peoplefeel more empowered.
“I’ve also beenoffering virtual workshops on building hopeand resilience. More than anything, I think whatpeople need right now is to be encouraged. Oneof the phrases that I’ve been holding onto in themidst of this season is from a speaker namedSteven Furtick, whose work I admire and follow.
Let this encourage you today, too: ‘Every seasonof struggle has an expiration date.’”
“We are reaching out to all of our clients justto check in. Our clients are like family, and wewant to know they are OK during quarantine.
They love that we take a few minutes to checkon them.
“We have also called our
small-business clients to
make sure they are fully
aware of the CARES Act
and the loan provisions that
specifically apply to them.
Most of them have been so
busy trying to keep their
businesses going they hav-
en’t had time to research the
help that is there for them
during this difficult time. We
have received numerous thank you calls back.
“Lastly, we are going to be holding a webinarfor our clients to keep them up to date on market volatility during this uncertain time. This isour time to shine and be there for our clients!”